top of page
  • What types of traditional bikes do you work on?
    Road, gravel, triathlon, MTB, kids bikes… pretty much anything. Please note that if you are booking a mobile service and have a larger bike like a recumbent, trike or similar, there is often an oversize fee applied.
  • Do you do fittings?
    Yes, but by appointment only. Please contact our shop for pricing & schedule availability.
  • Can I bring my own parts for you to install?
    We don’t recommend it unless you are confident you’ve purchased the correct parts. Please note that if you provide your own parts which turn out to be incorrect, we will charge for any labor/time wasted.
  • Do you sell e-bikes?
    Yes - after working on e-bikes for several years, we are now happy to announce that we are now a RadPower dealer! We've had experience with so many brands, that we found RadPower to be the best combination of quality and value. You can call, or stop by our shop to see what models we have available for test rides.
  • Can you recommend an e-bike brand?
    At the top of our list is RadPower – not only because we're a dealer, but also because we find their quality, value and customer service to be unbeatable. Additional brands that we've serviced and found to be of good quality are (in no particular order): – Lectric – Aventon – Ride1Up – Velotric
  • What should I look for when shopping for an e-bike?
    We tell everyone the same rules when shopping for an e-bike: – Do NOT buy from Amazon or Walmart. – Do NOT spend less than $1,200. We have never seen a quality e-bike for less than that! – DO buy direct from an e-bike company that has a US-based sales & customer service office. Maybe try calling them first to see how responsive/helpful they are. – DO check for a warranty that is a minimum of 1 year. – DO compare components... motor wattage, brand-name derailleurs & shifters, hydraulic vs cable brakes, etc. all make the difference.
  • Do you repair e-bikes?
    Yes, but… over the last several years, we’ve had experience (both good and bad) with various e-bike brands. For repairs that are equivalent to traditional bikes - flat tires, brake pad replacement, derailleur adjustments, etc - are part of our regular e-bike services. If you have an e-bike (other than a RadPower) with error codes, or other issues pertaining to the electronic components, you must first contact the manufacturer. If they recommend (and provide you with) replacement parts, then we can install it. We will not diagnose electrical issues. For RadPower e-bikes, we can provide a full diagnosis, then contact the manufacturer directly for support and accessing parts.
  • Facebook
  • Instagram

©2024 CycleCraft LLC.

203-448-9753

85 Mill Plain Rd, Fairfield, CT 06824

Tues-Saturday, 10am-3pm

bottom of page